Website privacy policy
Version 2.0. Effective 1 September 2026. Supersedes the version of December 2025.
This policy explains how we handle personal data collected on scopewell.ai. It is issued under section 23 of the Mauritius Data Protection Act 2017.
If you use the Scopewell platform, a separate policy covers your account, billing and usage data. It is available at app.scopewell.ai/legal/privacy.
Who we are
Simple AI Ltd, a company incorporated in Mauritius, BRN C25225984, registered office 10 Le Hameau, Beau Plan, 1210-01, Mauritius, trading as Scopewell. We are the controller of the data described here.
Our officer responsible for data protection compliance, designated under section 22(2)(e) of the Act, is Lincoln Emmanuel Thierry, reachable at [email protected].
1. What we collect
| Category | Data | How |
|---|---|---|
| Contact and enquiry data | Name, business email, telephone, company, role, and the content of your message | You give it to us through a form, a demo request or an email |
| Marketing preferences | Business email and your subscription choices | You give it to us when you subscribe |
| Technical data | IP address, browser type, device type, operating system, referring page | Collected automatically when you visit |
| Usage data | Pages viewed, time on page, navigation path | Collected automatically through analytics cookies, where you consent |
We do not knowingly collect data from anyone under 18, and the site is not directed at children.
2. Why we use it, and on what basis
| Purpose | Basis |
|---|---|
| Responding to your enquiry or demo request | Steps taken at your request before entering a contract |
| Sending you marketing about our services | Consent, or legitimate interests where you are a business contact. You can opt out at any time |
| Operating and securing the website | Legitimate interests, being keeping the site available and protected |
| Understanding how the site is used, so we can improve it | Consent, through analytics cookies |
| Meeting legal obligations | Legal obligation |
We do not sell personal data and we do not share it with advertisers.
3. Cookies
| Type | Purpose | Consent |
|---|---|---|
| Essential | Page delivery, security, remembering your cookie choice | Not required, the site cannot work without them |
| Analytics, Google Analytics | Measuring traffic and how pages are used | Required. Off until you accept |
You choose through the banner shown on your first visit and can change your choice at any time from the cookie settings link in the footer. Blocking essential cookies may stop parts of the site working.
4. Who we share it with
- Service providers who process data on our behalf under written terms: website hosting, analytics, email delivery and our CRM. They are listed at scopewell.ai/subprocessors
- Our professional advisers, where necessary
- Public authorities, where required by law
- A successor entity in a corporate reorganisation, sale or merger
5. Where it is processed
The website is hosted by Hostinger in the European Union. Technical data collected when you visit, including your IP address and server logs, is processed there. Where you consent to analytics cookies, Google Analytics processes usage data in the United States and other locations. Email and correspondence is handled by Google Workspace, also outside Mauritius.
Where data is processed outside Mauritius we rely on appropriate safeguards under section 36(1)(a) of the Act, evidenced by our written terms with those providers, or on another ground permitted by Part VI of the Act. The current list, with the location of each provider, is published at scopewell.ai/subprocessors.
The Scopewell platform is hosted separately, in a data centre in Mauritius. That is covered by the platform privacy policy and the Data Processing Addendum, not by this policy.
6. How long we keep it
| Data | Retention |
|---|---|
| Enquiries and demo requests that do not lead to a contract | 24 months |
| Enquiries that lead to a contract | Transferred to the account record, covered by the platform privacy policy |
| Marketing preferences | Until you opt out, then a suppression record so we do not contact you again |
| Analytics data | 14 months |
| Server and security logs | 12 months |
7. Your rights
Under the Act you may ask us to give you access to your personal data, correct it, erase it where we have no continuing lawful reason to keep it, restrict how we use it while a dispute is resolved, object to processing based on our legitimate interests including marketing, withdraw consent where processing relies on it, or provide it in a portable form where that applies.
Write to [email protected]. We respond within the period required by the Act and may ask you to confirm your identity first.
If you are not satisfied, you may complain to the Data Protection Commissioner of Mauritius. Details are at dataprotection.govmu.org.
Where you are in the European Union and the General Data Protection Regulation applies to our processing, you have equivalent rights under that regulation and may also complain to your local supervisory authority.
8. Security
We apply appropriate technical and organisational measures to protect personal data, including encryption in transit, access control, and logging.
9. Changes
The current version and its effective date are shown at the top of this page. Where a change materially affects how we use your data, we will say so on this page.
10. Contact
[email protected], or Simple AI Ltd, 10 Le Hameau, Beau Plan, 1210-01, Mauritius.